About Us
Branded Online comprises a collective think-tank of talented ecommerce and online marketing professionals who are well versed in the creation, execution and management of a large segment of today's top brands.
We are a one-stop end-to-end provider of branded ecommerce solutions. Branded Online offers a variety of services including site development, online marketing and warehousing merchandise. Our job is to let you innovate and transform your brand while we attract and retain your customers through superior execution of your ideas. It is, after all, what we do best!
After a great deal of success managing many of the world's leading ecommerce sites, we know that online shoppers are evolving. And at Branded Online, it's our forte to ensure your brand evolves with them.
We're Different
We've watched the behavior of online shoppers shift significantly over the past 15 years. In fact, the behavior of the Internet savvy shopper changes daily. Quick to share personal information en mass via social media, the ecommerce customer is often slow to trust you and the products you sell online. Because of this, you need to connect with them through a unique user experience that evokes a sense of trust while revealing the philosophy and feel of your brand.
With the Internet providing instant access to any corner of the world, your online store may very well be many customers' first impression of you. The test is, can your ecommerce store tell the brand's story with few words and sharp images in a moment's glance? When you work with Branded Online, the answer is always "yes!"
Branded Online gives you the marketing control and tools needed to create a standout branded ecommerce store. We do the dirty work, freeing you to conjure up your next great idea. So, go ahead, give us your brand, and trust our team to transform your ideas into an online shopper's Utopia.
Increase conversions and average order value with a superior user experience
The Branded Online Site Development Team has collectively built and managed more than 200 branded ecommerce stores. You have inevitably visited our team's online stores before; however, we wouldn't want you to know it. That's because each store we build is tailored to highlight your brand and evoke a sense of shopping euphoria. We are OK being the guys behind the scene who make sure that your brand remains the center of attention.
We emphasize brand, usability, search and scale as we collaborate with you to launch your site(s). When it comes to modifying time sensitive customer touch points, we put the control in your hands. Never again will you have to wait two weeks to change a banner ad or online promotion.
BrandedOnline understands what your customers want: a captivating, compelling shopping experience with total ease of use. We can help you deliver the visual and written product descriptions that will WOW and entice your shoppers.
Photography
Compelling product imagery is essential in attracting and engaging online shoppers. With our state of the art in-house photography and post production facilities, we can quickly scale to fulfill your needs for original or re-purposed imagery. Our capabilities continually grow to accommodate a wider range of partners.
Increase traffic and lower costs through superior tools and tactics
BrandedOnline Marketing tools and experts help you optimize your customer acquisition and retention dollars. We can eliminate the "trial and error" aspects of new traffic acquisition. We also continue to integrate into the "network" of affiliates, social networks and user groups to increase your relevance and decrease your cost per new customer.
Our mix of next generation tools such as bid price optimization, search arbitrage, AB Testing Social Network and Community tools enable you to cost-effectively acquire more shoppers, convert them into buyers, and retain them as loyal customers.
Community & Loyalty Tools
Your Customer's perception of you is at its highest at the point of purchase... Let's keep it that way.
Your consumers are increasingly difficult to attract. Overstimulated and oversaturated by media and purchasing options, the online shopper often relies on their inner circle for advice on shopping decisions. The lines between your web and ecommerce strategies are increasingly converging. Branded Online has discovered that loyalty and community objectives cannot be achieved with technology alone. We have developed the integrations, tools and unique tactics to be your partner in this critical yet fluid phase of online customer interaction.
- Integrations to the worlds leading Social Networks
- Event-Based eMail Marketing
- Product Alerts
- Survey Management
- User Reviews & Ratings
- Like It
- Tell-a-friend
- Wish Lists
- Blogs
Warehousing, Fulfillment & Customer Service
Our team has overseen the warehousing, delivery, and physical and technical servicing of more than $20 billion worth of online transactions annually. We provide you with the most efficient online tools and business processes to deliver exceptional customer service.
From industry-leading service to call to order ratios and reduced online fraud rates, we ensure that your customers' satisfaction remains the number one priority.
Satisfied customers are hard to gain but easy to lose. This is never forgotten at Branded Online, where every phone call is answered with a smile and every product is delivered on or before the scheduled delivery date.
Reporting & Analytics
Knowledge is power and Branded Online gives you plenty of it. In order to measure return on investment, we track your online store analytics so you can quantify what is driving revenue. Because we know that relationships with customer data thoroughly serves your business, we give you real-time access to data as well as the tools needed to manually react to or set up automated scenarios to further drive online success.